우주개구리
RunnersHeart Support
If you have questions, run into issues, or want to share feedback, start with the FAQ below or contact us directly.
FAQ
▶Which devices are supported?
RunnersHeart is designed for Apple Watch and iPhone. Exact supported devices and minimum OS requirements follow the current App Store listing for the latest release.
▶Where is my heart rate and workout data stored?
All workout data is stored on your device and in Apple HealthKit. RunnersHeart does not upload your running data to external servers.
▶Do I need internet during a run?
No. The workout experience is designed to work offline while you run.
▶Will it drain my battery?
Heart rate sampling, GPS tracking, and haptic feedback are optimized for workout use. Battery use is comparable to other Apple Watch running apps.
▶Can I back up or move my data?
HealthKit data can be backed up through your Apple ecosystem. When applicable, iCloud and device restore flows preserve Health data according to Apple’s system behavior.
Contact
For bug reports, support requests, or product feedback, email: